yesterday for my wife and daughter. Went to the local BCIS office at 1:15PM and was the LAST one serviced at 4:30PM. About three times as long as waitng at the DMV...no wonder they have glass partitions (otherwise you'd probably see a lotta' Homer/Bart chokings goin' on).
Officer said it would be AT LEAST a year to get the permanent cards. This is ridiculous, considering the ROC has already been approved...so what takes so long for a lousy card! Our tax dollars (NOT) at work!
At least my wife can get her driver's license renewed and travel w/o a problem now (or hopefully so).
Ciao!