After my phone call and confirmation of regular email address, here's what I received from my interpreter in Novosibirsk:
.......We`ll translate and send you a letter from (E) a little later.
Right now we are sitting here in deeply shocked condition and thinking how to work futher, because our agency used kiss.com most of the time, it was our MAIN site for work.... (after European Connection) So we are very, VERY frustrated right now...
Well, excuse me for complaining.
Life goes on, in any case.
Thank you for your wise words to me ! I`ll never forget your thought about wasting time !
Good luck and have a good day,
Very sincerely,
Olga